1. Introduction

This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled for services provided by RK Soft Tech Solution through the website https://rksoftindia.com/.

By engaging our services, you agree to the terms described in this policy.

2. Project Cancellation

Clients may request cancellation of a project under the following conditions:

• A cancellation request must be made through email or written communication.
• If the project has not yet started, the client may be eligible for a cancellation without additional charges.
• If the project has already started, cancellation requests will be reviewed based on the work completed.

Once development work, design work, or service delivery has begun, full cancellation may not be possible.

3. Refund Policy

Refunds are handled under the following conditions:

Eligible Refund Situations

Refunds may be considered if:

• The project has not yet started after payment.
• The company is unable to deliver the agreed service due to internal limitations.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• Once project development or design work has begun
• If the client delays communication or fails to provide required materials
• Change of mind after project initiation
• Completed milestones already approved by the client
• Domain registration, hosting services, software licenses, or third-party purchases made on behalf of the client

4. Partial Refunds

In certain cases, a partial refund may be provided depending on the stage of project completion and resources already invested.

Any such decision will be made at the discretion of RK Soft Tech Solution management.

5. Project Delays

Project timelines may vary due to:

• Delayed client feedback
• Changes in project scope
• Technical challenges
• Third-party service dependencies

Such delays do not qualify for refunds.

6. Service-Based Work

For services such as:

• Website development
• Mobile application development
• Digital marketing
• Software development
• Technical consultation

Payments are typically milestone-based and non-refundable once the milestone is completed.

7. Refund Processing

If a refund is approved:

• The refund will be processed through the original payment method where possible.

Processing may take 30-40 business days depending on the payment provider.

8. Contact Information

For refund or cancellation requests, please contact:

RK Soft Tech Solution
Chennai, Tamil Nadu, India

📧 rksoft.techsolution@gmail.com
📞 +91 72009 52009
🌐 https://rksoftindia.com/